Morten Hallum, Logistics Director, Triscan
Our relationship with People & Performance could be summed up in four phrases; seriousness and professionalism, strong competencies, an ability to identify with us and great teaching.
Our company sources car parts from all over the world. It is, therefore, imperative that we conduct constructive negotiations and that we are able to understand the factors influencing a negotiation process. The chairman of our board introduced us to People & Performance, and after a productive meeting, we picked them to do a three-day training course with us.
The course was well planned and included training in identifying the decisive factors in the negotiation process: whether it is a large or small company, its geographic and cultural characteristics, and the strengths, weaknesses and organisational placement of the people with whom we are negotiating. These are valuable tools to us, and it has certainly added value to our business that we now work constructively with negotiation techniques.
The course also included a professional evaluation of ourselves. A DiSC profile was drawn up for all participants – primarily our purchasers, but also a couple of our salesmen – and it gave us valuable knowledge about our own personal profiles, personal skills, conducts, strengths and weaknesses. That knowledge is now utilised in our work through understanding our negotiation partner’s conduct, values and focal points, and we are now trained to lever this awareness to its optimum, using our common platform that includes a common language, tool and understanding of negotiation techniques.
We still work with the learning that arose out of the process. It is our experience that People & Performance stand out among consultancy businesses, and I willingly share that view.
For further information about negotiation technique, please contact Torben Nørby or Kasper Urth.